Sumpraxis Brings Advanced Offshoring Services to Small & Mid- Sized Businesses, Offering Knowledge Process Outsourcing to India and China
Includes Transaction Processing, Engineering Support & Financial Services Support
DELRAY BEACH, FL (February, 2006) — Sumpraxis LLC is making knowledge process outsourcing services available to small and mid-sized businesses through a U.S.-based team that works directly with the company’s wholly owned support centers and business partners in India and China. The company’s transaction processing, engineering support and financial services support capabilities reduce operating costs, risk and turnaround times by enabling clients to access global resources previously available only to Fortune 1000 organizations.
Moving beyond traditional data entry and call center services, Sumpraxis offers advanced capabilities such as 2D to 3D CAD/CAM/CAE file conversion, healthcare claims processing, commercial mortgage processing, expense processing and cost tracking, and the conversion of text and graphic images into specified formats for electronic publishing. The firm also offers joint venture opportunities and consulting services for clients interested in establishing an offshore presence.
U.S.-based Sumpraxis personnel identify processes to be outsourced, put the plan in place, and interface with overseas project managers on each engagement. Each project is piloted on a time-and-materials basis to demonstrate the feasibility and reduce client risk. Work is supervised by Sumpraxis managers on-site at the company’s offices in New Delhi, India, and Shenyang, China, and performed by individuals with strong domain and software expertise in each market served. This blended model improves outcomes by ensuring clear communication among all parties.
Beyond Data Entry
“Offshore knowledge processing services like transaction processing and mechanical engineering support have been available to Fortune 1000-level companies for a number of years, either through subsidiaries or through service providers like Infosys and Wipro that cater to the IBMs and GMs of the world, but smaller enterprises have essentially been shut out,” said Ashok Syal, co-founder and managing director of Sumpraxis. “We are leveling the playing field through our established relationships with global providers.”
Examples of engagements handled through Sumpraxis and its affiliates include:
- A legacy CAM/CAD/CAE conversion for a major U.S.-based manufacturer of undersea oil and gas extraction equipment to support the client’s $100 million investment in a machine tool upgrade. The project involved migrating legacy AutoCAD 2D drawings to Solid Works 3D surface models to take advantage of newer technology enabling precision machining of components, plus help in integrating all CAE data with the company’s drawing and document management systems.
- Processing of 13,000 physician service claims per week for a large West Coast medical group, including implementation of an in-house scanning system at the client site to provide redundancy. The project has cut processing time in half and enabled an increase in claims volume without additional infrastructure investment.
- Insurance file assembly and conversion for a subrogation service that helps insurers recover monies on losses caused by third parties. The ongoing project includes assembling document sets for each claim, digitizing each file, prioritizing claims by potential dollar volume, and entering data into the company’s proprietary software, with benefits ranging from reduced processing time to a cost savings of 35%.
Global Sourcing Experts
Sumpraxis merges the global sourcing expertise of company co-founders Syal, a pioneer in the Indian offshore industry through a 20-year career with HCL Group and Joe Collard, former CEO of a technology services firm that had an office in Bangalore and who later was involved with companies that did offshore development work in Vietnam. Sumpraxis leverages the global relationships the two men have developed over their combined decades of experience.
“Through our work, Ashok and I recognized that the overseas talent pool could do much more than provide basic IT services like data entry, and we also knew there was a demand for these kinds of services from small and medium-sized enterprises,” Collard said. “We recruited offshore service providers we have dealt with for years who had no way to reach the U.S. companies who needed what they had to offer, and we set up the process delivery methodologies required to bring the two together effectively.”
Syal is now based in the U.S. and operates from Sumpraxis’ offices in Chantilly, Virginia. Collard works out of Sumpraxis’ headquarters in Delray Beach, Florida.
Sumpraxis is a provider of global knowledge process outsourcing services that enable companies to reduce operating costs, minimize risk and accelerate time to market for transaction processing, engineering support and financial services support functions. The company offers a broad array of outsourcing services for the healthcare, financial, engineering, real estate, legal and e-publishing industries. Sumpraxis is headquartered in Delray Beach, Florida, with offices in Chantilly, Virginia, and Chicago, Illinois.
For more information, visit: http://www.sumpraxis.com/